Since my husband and I purchased our first home four years ago this summer, we’ve been thinking of ways we can give our space a little more personality. My husband has been tasked with finishing the basement (which is taking significantly longer than either of us could ever have anticipated) and I’m working on several small projects upstairs. So far, I’ve completed a mini kitchen transformation and a living room re-do. Most recently, I decided to tackle the entryway to our house. It’s the first area people see when they step inside and it’s the first impression people get when they come over to visit. I don’t know why I put it off for this long but I’m so happy that I decided to do something with the space.
We own a split level home (meaning when you walk in the door you have the option to go to either the lower or the upper level of the house) and so we have a very large (multi-story) wall right when you walk in. Up until a few days ago, we hadn’t done much with the space. To be entirely honest, I was a little intimidated by it but I had a clear vision of what I wanted the space to look like whenever I got around to working on it. I have always loved canvas prints but I’ve never ordered a custom one because they tend to be a little expensive. I happened across an Amazon Local deal that offered them for half the regular cost and so I figured I would take the opportunity to try it out.
Before I show you what it looks like, I want to take a minute to talk about my experience using Canvas Focus. I’ve purchased things through Amazon Local before and had always had good experiences with their vendors…until I ordered these prints. To make a very long story short, I ordered five canvas prints back in November with guaranteed delivery by Christmas.
Three of the five prints that I ordered arrived on December 14th and I was so happy with how they turned out. When I went online to check on the status of the remaining two, I couldn’t get any information. Their online system is appalling. You can’t see information about your order and they don’t provide tracking/shipping information for their customers. You would think, given the price of their products, they could do a better job at allowing their customers to track their orders. When I called to check, Canvas Focus told me that one of my two prints had been delivered (it hadn’t). They couldn’t provide me with any information about where my product had been shipped. I was told by the associate who “helped” me that they would re-print my order. I exchanged several emails back and forth trying to get information about my order with limited (at best) and un-helpful responses from Canvas Focus.
After Christmas (read: after the date of guaranteed delivery) I finally got an email from their production department about the other print. Apparently, they needed approval from me for the picture before they could send my order out. We got that squared away but I was still waiting on the missing order. I called Canvas Focus again and was told that the agent who had helped me a couple of weeks before hand never bothered to submit the paperwork for my reprint but I was assured that it would be taken care of and that I would receive my order at some point in the near future. At that point, I also inquired (again) regarding the whereabouts of the missing package. The associate told me it had been delivered to someone in Florida.
Not once did anyone offer me anything other than lip service. I was never contacted by anyone other than the production department and there was never any follow-up from Canvas Focus. It’s not that I expected them to do anything special for me but I was shocked that a supervisor never reached out to me and nobody ever apologized or tried to make it right. Having said all of that, if you’re reading this Amazon…I would think twice before contracting with this company again. I know I won’t be ordering from them in the future. Now for the good part…the pictures!
Welcome to my home!
I got the two white shelves from Target for just under $30. Despite my negative experience with Canvas Focus, I am so happy with how this project turned out. It’s nice to finally have an entryway I can be proud of.